Veda Kumarjiguda, @salesforce, opens with a telling data point that 84% of consumers prioritize brand experience — and 3/4 expect companies to use new technology (such as #AI, automation, etc.) to improve these experiences. @marketingcloud #masteryourmarketing pic.twitter.com/IOFfzi49pb
— Paul Philleo (@philpauleo) January 14, 2021